Privacy Policy

Welcome to YYNGUYEN LIMITED (“we”, “us”, “our”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you place an order or register an account, we may collect:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

• Payment information (processed securely by third-party payment providers)

1.2 Automatically Collected Information

When you browse our site, we automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Cookies and tracking data

This helps us improve website performance and provide a better user experience.

2. How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling orders

• Providing shipping updates

• Improving website functionality

• Offering customer support

• Managing your account

• Personalizing your shopping experience

• Sending promotional emails (you may opt-out anytime)

• Detecting fraud or security issues

We never sell your personal data.

3. How We Share Your Information

We may share your information with trusted third parties only when necessary:

• Payment processors (e.g., PayPal, credit card providers)

• Shipping carriers to deliver your order

• Platform providers (Shoplazza hosting services)

• Marketing tools for optional promotional emails

These third parties are required to protect your information and use it only for the services they provide.

We do not sell, trade, or rent your personal information to any other entity.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences

• Improve website performance

• Analyze traffic and usage patterns

• Provide personalized recommendations

You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Data Protection & Security

We use technical and organizational safeguards to protect your information from:

• Unauthorized access

• Loss

• Misuse

• Modification

Although no system is 100% secure, we follow widely accepted industry practices to keep your data safe.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent

• Opt out of marketing emails

• Request a copy of your stored data

To exercise your rights, contact us at:
📩 thuyhongho18@gmail.com

7. Data Retention

We retain your personal information only as long as necessary to:

• Complete your order

• Provide customer support

• Meet legal and tax obligations

After this period, data may be securely deleted or anonymized.

8. Children’s Privacy

Our website is intended for general audiences.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal data, contact us and we will remove it promptly.

9. International Transfers

Your information may be transferred and processed outside your country.
By using our website, you consent to such transfers, which are necessary for order fulfillment and global e-commerce operations.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

YYNGUYEN LIMITED
📩 Email: thuyhongho18@gmail.com
🏢 Address: RM11, 13/F, BLK C WONG KING IND. BLD., 192–198 CHOI HUNG RD, SAN PO KONG

We are here to help and will respond as quickly as possible.